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Frequently Ask Questions

1. How does your cleaning service work?

We start with a thorough 360° assessment of your facility, identifying cleaning needs and product recommendations. We then arrange a meeting to discuss pricing and cleaning schedules convenient for you.

2. What is your service area?

We operate within the Louisville Metro Area.

3. How do you determine the cleaning cost for my fixed income situation?

We have a 2-hour minimum, and you can choose the focus areas (e.g., tiles, windows) within that time.

4. What payment methods do you accept?

We accept Credit, Debit, Cheque, and Online Banking.

5. Do I need to provide cleaning supplies?

Based on your needs, we can offer suggestions for supplies.

6. What is your cancellation policy?

We require a 24-hour notice for cancellations before the scheduled cleaning day.

7. Are you insured?

Yes, we are fully insured.

8. What if I'm not satisfied with the cleaning?

If you're unsatisfied, we'll meet to address your concerns, make it right, and if that doesn't work, we'll provide a refund.

9. Will my office be as immaculate as my neighbor's with JBright Cleaning?

Absolutely, we guarantee impeccable results.

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